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Citizens Advice

I live in a privately rented two-bedroom house and the damp in the living room is aggravating my three-year-old daughter's asthma. I’ve told my landlord but she’s not taking action. What can I do? Resolving damp issues can be difficult - especially more

Community News

Sam Scott has been appointed as the Healthwatch Champion covering West Devon and Torridge for the Citizen’s Advice. As Healthwatch Champion, Sam can help give people a stronger voice to influence how health and social care services are provided withi more

Community News

I ordered my Christmas presents online, and they have not been delivered. Is there anything I can do to get hold of them or get my money back? It is the legal responsibility of the company you bought the presents from to make sure the items are deli more

Community News

As winter continues, some of us start to worry about whether we can afford to put the heating on as often as we should. So here are some suggestions to help reduce your energy bills. Switching supplier can often result in some of the biggest saving more

Community News

I am behind on my energy bills and my energy company wants to install a prepayment meter. I don't want one as I've heard they can be more expensive than paying by direct debit. What can I do? Suppliers may try to install a prepayment meter if you ar more

Community News

Worried about fuel bills this winter? As winter approaches and we all start to need some heating on at home, some of us start to worry about whether we can afford it. So now is a good time to take steps to help reduce your energy bills. Switching s more

Community News

I’m planning a long holiday and have been struggling to find travel insurance for a reasonable price. I’ve found a good deal from a Facebook advert but my friend thinks it might be a scam. How can I be sure if it’s legitimate? Your friend is right more

Community News

I’ve just got back from a week-long holiday to Greece. My outbound flight was cancelled with an hour’s notice, but I got the replacement flight provided by the airline. Can I claim compensation? If your flight is cancelled at short notice you are l more

Community News

Local Matters is the home of Transition Tavistock and Tamar Energy Community – we offer advice and information to the community and are open 6 days a week, 11:00 to 13:00 or by appointment. Drop in or call us on 0800-233-5414. Tamar Energy Fest – Sa more

Community News

“I have a problem with rising damp in my flat, but I’m worried that if I complain my landlord will evict me. What should I do?” Until recently, landlords could evict tenants without a reason. However, a new law passed last year means it’s now illegal more

Community News

Worried about fuel bills this winter? As winter approaches and we all start to need some heating on at home, some of us start to worry about whether we can afford it. So now is a good time to take steps to help reduce your energy bills. Switching s more

Community News

I’m planning a long holiday and have been struggling to find travel insurance for a reasonable price. I’ve found a good deal from a Facebook advert but my friend thinks it might be a scam. How can I be sure if it’s legitimate? Your friend is right more

Community News

I’ve just got back from a week-long holiday to Greece. My outbound flight was cancelled with an hour’s notice, but I got the replacement flight provided by the airline. Can I claim compensation? If your flight is cancelled at short notice you are l more

Community News

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Here are some fantastic films celebrating our area and people